Chargeback management
Every dispute with its deadline, its evidence and its outcome in one place.
Disputes arrive as events, carry a respond-by date, accept evidence through the portal or the API, and resolve into won, lost or closed — with the fee and the reserve impact shown.
What it does
- 01
Respond-by countdowns with urgency styling and email alerts, so a deadline is never a surprise.
- 02
Evidence checklists per reason code, one file per evidence type, and a final acknowledgement before submission.
- 03
Outcomes and fees reconciled on the settlement statement the dispute belongs to.
In practice
Refund before it becomes a dispute.
A refund is a decision you make; a chargeback is one made for you. Partial and full refunds are one call, and every dispute arrives as an event with its evidence deadline.
# Partial refund
curl https://cleared-pay.com/api/v1/payments/pay_.../refunds -H "Authorization: Bearer cp_sk_test_..." \
-H "Content-Type: application/json" \
-d '{"amount":1000,"reason":"requested_by_customer"}'
# → 201 { "id": "ref_...", "status": "succeeded", "amount": 1000, "fee": { "amount": 25, "currency": "eur" } }Tell us what you're building. We'll tell you what we can do.
A short form, a real underwriter, and a clear answer on methods, pricing and timing.