Company
Contact
Four reasons to write to us, and the shortest route for each. A named person answers; nothing here routes to a queue and stops.
Sales and pricing
Ten questions about what you sell, where your customers are and how you settle. That is enough for a real answer on methods, pricing and timing — and no account is created by asking.
sales@cleared-pay.comTODO(compliance)mailbox not live yet
Support and complaints
Merchants reach support from inside the portal, where the transaction in question is already attached. If our answer does not resolve it, the complaints procedure sets out what happens next and how long it takes.
support@cleared-pay.comTODO(compliance)mailbox not live yet
Security disclosures
Report a vulnerability with the impact and the steps to reproduce. You get an acknowledgement, a triage decision and updates until it is fixed, and we will not pursue a researcher who follows the policy.
security@cleared-pay.comTODO(compliance)mailbox not live yet
Press
Questions from journalists and analysts. We do not confirm, deny or comment on who our merchants are — that rule has no exceptions, including for a favourable story.
press@cleared-pay.comTODO(compliance)mailbox not live yet
Where we are
The registered office, the postal address for formal notices and the entity details are published on the imprint as soon as they are confirmed.
- Registered office
- TODO(compliance)registered address
- Postal address for notices
- TODO(compliance)address
- Telephone
- TODO(compliance)number, once a line is staffed
Tell us what you're building. We'll tell you what we can do.
A short form, a real underwriter, and a clear answer on methods, pricing and timing.