Merchant acceptance policy
How applications are assessed and what onboarding requires.
Last updated
On this page
Placeholder — not reviewed legal wording. TODO(compliance)
This page shows the section structure of the final document. Every section is filled in by a qualified adviser before launch. Nothing on this page states a commitment, a licence or a certification, and nothing on it should be relied on.
Who can apply
TODO(compliance): reviewed text for “Who can apply”.
What we assess
TODO(compliance): reviewed text for “What we assess” — the business model, the settlement and refund flow, dispute history, licensing where the activity is regulated, and the people behind the company.
Documents required
TODO(compliance): reviewed text for “Documents required” — incorporation, ownership, identification, bank details and processing history.
Decision and timelines
TODO(compliance): reviewed text for “Decision and timelines” — a decision, or a clear statement of what would change it.
Conditions we may attach
TODO(compliance): reviewed text for “Conditions we may attach” — limits, a reserve, or a review period, each stated in writing before you sign.
Ongoing monitoring and review
TODO(compliance): reviewed text for “Ongoing monitoring and review”.
Declining and appealing
TODO(compliance): reviewed text for “Declining and appealing” — what we tell you, what we cannot tell you, and how to ask for a second look.
Related policies
TODO(compliance): reviewed text for “Related policies”. See the prohibited businesses list and the AML policy.